🔒 Data Protection
Your privacy matters to us. This Privacy Policy explains how win96bet collects, uses, stores, and protects your personal information when you use our platform in the Philippines.
win96bet uses 256-bit SSL encryption and industry-standard security protocols to protect all personal and financial data you share with us on the platform.
win96bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve our services.
Filipino players have the right to access, correct, and request deletion of their personal data held by win96bet, in accordance with the Philippine Data Privacy Act of 2012.
Summary: win96bet is committed to protecting the privacy of all players on our platform. This Privacy Policy describes our practices in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Please read this document carefully.
win96bet ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at win96bet.one. We are committed to safeguarding the personal information of all registered players and visitors, particularly those based in the Philippines.
This Privacy Policy ("Policy") explains what personal data win96bet collects from you, how we use and protect that data, with whom we may share it, and what rights you have in relation to your personal information. This Policy applies to all users of the win96bet website, mobile platform, and any related services.
By registering a win96bet account or using any part of our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please do not use the win96bet Platform.
win96bet collects the following categories of personal data from players and visitors:
win96bet collects personal data through the following means:
win96bet uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your win96bet account, processing login requests, and managing account settings. |
| Identity Verification | Verifying your age (21+) and identity in compliance with PAGCOR guidelines and Philippine AML regulations. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank in Philippine Peso. |
| Regulatory Compliance | Meeting obligations under Philippine gaming regulations, AML laws, and PAGCOR reporting requirements. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, and abuse of the Platform. |
| Customer Support | Responding to your enquiries, resolving disputes, and providing technical assistance. |
| Responsible Gaming | Monitoring gaming activity to identify potential problem gambling and applying responsible gaming tools where appropriate. |
| Marketing | Sending promotional offers, bonuses, and platform updates where you have consented to receive such communications. |
| Platform Improvement | Analysing usage patterns to improve the win96bet Platform, fix technical issues, and develop new features. |
win96bet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):
win96bet does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
win96bet engages trusted third-party service providers to assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, and banking partners), IT infrastructure and cloud hosting providers, customer support platform providers, and fraud detection and AML screening services. All service providers are contractually required to handle your data securely and only for the purposes for which it was shared.
win96bet may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. win96bet will endeavour to notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of win96bet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
Our Commitment: win96bet will never sell your personal data to advertisers, data brokers, or any third party for commercial marketing purposes. Your information is used solely to provide and improve our services to you.
win96bet uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your login session, and analyse usage patterns. The following types of cookies may be used on the win96bet Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Platform to function, including maintaining your login session and security tokens. | Session |
| Functional | Remembers your preferences such as language settings and display options. | Up to 1 year |
| Analytics | Collects anonymised data about how players use the Platform to help us improve features and performance. | Up to 2 years |
| Marketing | Used to deliver relevant promotional content to players who have opted in to marketing communications. | Up to 1 year |
You may control cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the win96bet Platform, including your ability to log in and place bets. win96bet does not use cookies to collect sensitive personal data such as financial information or government ID numbers.
win96bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, win96bet will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
win96bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While win96bet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your win96bet login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, win96bet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required under RA 10173.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by win96bet:
To exercise any of these rights, please submit a written request to win96bet's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." win96bet will respond to all verified requests within thirty (30) days. We may require you to verify your identity before processing your request.
If you believe win96bet has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing RA 10173.
The win96bet Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations applicable to casino-style online gaming. win96bet does not knowingly collect personal data from individuals under the age of 21.
If win96bet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data in question, and forfeit any associated balance in accordance with applicable regulations. If you believe a minor has registered on the win96bet Platform, please notify us immediately at [email protected].
The win96bet Platform may contain references to third-party payment services such as GCash and PayMaya. These services operate under their own privacy policies, which are independent of this Policy. win96bet is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your win96bet account.
win96bet does not embed third-party advertising networks or social media tracking pixels on the Platform that would allow third parties to collect your personal data without your knowledge.
win96bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, win96bet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the win96bet Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or win96bet's data processing practices, please contact our Data Protection Officer:
win96bet aims to acknowledge all data privacy enquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, we will keep you informed of progress throughout the process.
Your privacy is our priority. win96bet is committed to handling your personal data with transparency, integrity, and respect — because every Filipino player deserves to know their information is in safe hands.
Built-in safeguards for every Filipino player on the platform
Every connection to win96bet is secured with 256-bit SSL encryption. Whether you're logging in from Manila, Cebu, or Davao, your data travels safely between your device and our servers.
win96bet's identity verification process ensures that only real, eligible Filipino adults aged 21 and above can access the platform — protecting both players and the integrity of our games.
In the unlikely event of a data security incident, win96bet will notify affected players and the National Privacy Commission promptly, in full compliance with RA 10173 requirements.
All financial transactions on win96bet — including GCash, PayMaya, BPI, and BDO deposits and withdrawals — are processed through encrypted, verified payment channels in Philippine Peso.
win96bet will never sell your personal information to advertisers or data brokers. Your data is used exclusively to operate and improve the win96bet platform for your benefit.
win96bet's data practices are fully aligned with the Philippine Data Privacy Act of 2012, giving you clear rights over your personal information and a trusted point of contact for any concerns.
Your data is protected. Your games are fair. Your payouts are fast. Join thousands of Filipino players already enjoying slots, live casino, and sports betting at win96bet. 21+ only.